FAQs and Support

+ When will the promotion start and end?

The competition will commence on 12.01am (AEST) on 10/07/23 and will end at 11.59pm (AEDT) on 25/09/23.

+ How do I enter the promotion?

Purchase a specially marked carton of Carlton Dry from a participating outlet;

  • locate the unique code on the inside the specially marked carton; and

  • then during the Competition Period, scan the QR code with your smart phone on the carton OR visit www.carltondry.com.au/sliceorparadise  locate the entry page and fill out and submit the online entry form including by providing the unique code and all other requested information to instantly win a gift, then, either:

    • Claim and accept your gift; OR

    • Forfeit your gift and instead be entered into the major prize draw.

If you choose to enter the major prize draw, you will not receive a gift.

 

+ What product/s do I need to purchase to enter?

Specially marked carton of 24 (4x6) 330ml bottles or 375ml cans of Carlton Dry (subject to stocks remaining) which must be purchased from a participating outlet. 

+ Where can I find my unique code?

The unique code is printed on the inside of the specially marked carton.

If you cannot locate your unique code, you should contact us here.

 

+ In which outlets is this promotion running?

The competition will run in participating Dan Murphy’s and BWS outlets (including online and at www.jimmybrings.com.au ) which are stocking specially marked Carlton Dry cartons in Australia.

+ How many prizes are there to be won?

There are 360,000 gifts available, each being a $15 Uber Eats voucher and 3 major travel prizes, each valued at $10k, drawn at the end of the promotion period.

+ How many times can I enter?

You can only enter up to 5 times during the competition period, provided you enter once per purchase and per unique code. Each entry must be  submitted separately in accordance with the Terms and Conditions

For the avoidance of doubt, each unique code is equal to one entry.

+ What are the gifts and prizes?

  • Gift: $15 Uber Eats Voucher 
  • Major Travel prize:  a trip for the winner and 1 adult companion to their choice of destination (to be decided between the winner and the Promoter) valued at up to $10,000 depending on the winner’s point of departure.  

+ What are the prize conditions of the $15 Uber Eats Voucher?

No cash value. One-time use only. Any ancillary costs associated with redeeming an Uber Voucher are not included. Any unused balance of an Uber Voucher will not be awarded as cash or credits. Redemption of an Uber Voucher is subject to any terms and conditions of the issuer. A maximum amount of $15 applies to the redemption of each Uber Voucher. To redeem an Uber Voucher, the Uber Voucher code must be applied to the Wallet section of the Uber App or Uber Eats App (as applicable) prior to requesting a service. If you are eligible to receive multiple Uber Vouchers, your first voucher must be used before the second voucher can be loaded to your Uber account; and so forth. Uber Voucher(s) are valid from the issue date and expire 14 days from date of issue. Vouchers are not transferable / exchangeable / redeemable for cash. Taxes, fees, and tips will be covered provided that the value of the Uber Voucher is greater than the total order amount. Vouchers are only redeemable for orders placed via the Uber or Uber Eats app within Australian cities where Uber Eats is available (as applicable). Once redeemed, the value of an Uber Voucher is not transferable to any other Uber or Uber Eats accounts. Cannot be combined with another Uber Voucher. Neither Uber Pacific Pty Ltd (or its affiliates) nor the Promoter are liable if a voucher or any portion of it is not used by the expiry date. Issues involving redemption and/or use of the Uber Voucher code should be directed to the Promoter. 

If your postcode is deemed to be outside an Uber service area, you will instead receive a $15 Vault Pays-enabled Prepaid Mastercard®.  Any ancillary costs associated with redeeming the digital Vault Pays-enabled Prepaid Mastercard are not included. The digital Vault Pays-enabled Prepaid Mastercard must be activated within 2 months of issue and is valid for 12 months after activation.  At expiry of the digital Vault Pays-enabled Prepaid Mastercard any unused balance will be forfeited and you will not be given notice prior to expiry. Card expiry and balance can be found on your mobile device in your digital wallet.  The digital Vault Pays-enabled Prepaid Mastercard are issued by EML Payment Solutions Limited (ABN 30 131 436 532) AFSL 404131 pursuant to license by Mastercard. See www.vaultps.com.au/terms for terms and conditions.

Please allow up to 24 hours for your Uber Eats Voucher to be sent to the email address provided on entry or, if you are outside of the Uber service area, please allow up to 2 business days for your Vault Pays-enabled Prepaid Mastercard® to be sent to the mobile number provided on entry.

+ What does the travel prize include?

If you win a travel prize, your prize will be a trip for you and 1 adult companion to your choice of destination (which is to be decided and agreed between the winner and the Promoter) up to the allocated $10,000 amount which includes:

  1. return economy airfares (including airfare taxes) from your nearest Australian capital city to the destination city of your choice and return private car transfers between the destination airport and the accommodation for you and your companion;

  2. at least 4 nights' accommodation (twin/double share) in a minimum 4 star hotel (as determined by the Promoter) including breakfast for you and your companion; 

  3. one premium dining experience (as determined by the Promoter) in the destination city for you and your companion; 

  4. AUD$500 spending money for you the winner only (transferred to your nominated AU bank account); and

  5. comprehensive travel insurance for the you and your companion (subject to all travellers having no pre-existing medical conditions and being under 59 years of age as required by travel insurer's policy terms). 

  6. The travel prize is subject to a pandemic, any travel/government restrictions/directives, border closures, health advice and the like.

The prize must be taken within 12 months of winner determination.
See full Terms and Conditions for all travel prize conditions.

 

+ What is the total Prize/Gift pool?

The gift pool is up to $5,400,000 (estimated based on every entrant claiming and accepting a gift). 
The total major prize pool is up to $30,000.
The overall total prize/gift pool is up to $5,430,000.

+ How do I know if I win?

The major travel prize winners will be notified by phone and by email within 2 business days of determination and will also have their name and state/territory/postcode of residence published on the promo website on 16/10/2023.

If you choose to claim a gift you will be notified immediately on-screen at the time of entering and will also receive an email with a link to the gift.

 

+Can I win more than once?

Yes, you can win more than one prize and can claim more than 1 gift, as you can enter up to 5 times during the Competition Period.

 

+Should I keep my receipts?

Yes you will need to keep your purchase receipt and unique code from the carton packaging. Should the Promoter ask for these and you fail to produce them, you may be disqualified and lose the right to win a prize/gift. 

+Should I keep the carton packaging?

No, you do not have to keep the entire carton packaging, just the unique code from the product packaging.

 

+What is RE-Captcha?

Re-Captcha is a simple way of checking that a person is entering the promotion. This will ensure that eligible entries are being awarded the prizes/gifts.


+Who should I contact with any questions that haven’t been answered?

Please Contact Us here.

 

+Where can I find the full Terms Conditions?

Please see full Terms & Conditions here.